Returns & Exchanges
At Ohjuliettestore, we want you to love every piece you wear, but if a fit isn't perfect, we offer a seamless 30-day return policy for all unworn items with original tags. Our goal is to ensure your shopping experience is as stylish and stress-free as your final look.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all boutique tags are attached and the garment is in its original, unworn condition.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.